INSIDE OUT

Our program model

We are experienced in working with young people who are vulnerable and exhibit trauma-based, at-risk behaviours. These young people are often caught up in a cycle of disadvantage, including intergenerational poverty, family violence, welfare dependency and mental health challenges that can result in low expectations and patterns of young people coming out of youth justice facilities reoffending.

We respond to these young people using Concern Australia’s Triple C (CCC) model, which has been developed over time to connect, coach and build community support around young people and their families.

It is a strength-based model that recognises each young person comes with their own unique story, experiences and abilities, and walking alongside them towards independence means tailoring our support for each of them. Each phase builds upon the last to work towards our goals with the young person.

When a young person enters the Inside Out program, we aim to take them on a journey with clear measures and goals in place to assist them to move into independence and the community as an independent young adult.

The CCC Inside Out journey

In the Connect phase, our focus is on building a connection/relationship, sense of belonging and trust with the young person and demonstrating care for them wherever we can. In this phase we are mostly doing things FOR the young person

In the Coach phase, we build on the trust and relationship that we have established, and we start to coach the young person in the skills and responsibilities they will have to learn so they can develop into an independent adult. We give the young person the opportunity to do things WITH us, and have the opportunity to practice, fail at times and also have some successes along the way

In the Community phase, we build upon the relationship and experience that the young person has developed, but we also start to actively support the young person to DO for themselves what we have been teaching them, encouraging them to show their own initiative and take steps towards reaching their goals and become an independent person in the community.

We have built into our model a gradual and intentional increase in the level of responsibility we give the young person. We support them to increase their skills and knowledge and to practice these new skills and responsibilities in a safe, supported environment.

This is a time in a young person’s life when they will be re-defining themselves and their relationships to family, peers and the community. We intentionally tap into this natural period of transition to assist young people to make it a positive step. The CCC framework provides a positive guide, and encouragement to define and take daily steps towards a young person’s goals.

It is also a time in which we assist the young people to understand the realities of what life is like as a young adult, and what they will need to do to survive and thrive in the community independently. We assist them with what it means to work, comply with expectations of others, and manage their money. This can be a shock to many young people, and they need to be encouraged and empowered so they can access the opportunities available to them and succeed. We support the young person to know what housing options are open to them when they move on from the supported environment of an Inside Out home, and what they need to do to secure and retain housing.

We see the value and strengths in every young person, and hope to assist the young person and their community to also see this potential.